Typically we send the digital proof within 12-72 hours, if you still not receive it after that time, please check your spam or junk mail folder before contacting us.
- Approved Prints are shipped out within 2-5 business days and typically arrive within 3-7 business days in the U.S and 5-13 business days internationally.
- If the tracking code cannot be found, please check back again after 2-3 days as it is normally being updated by the Shipping company.
- If you still cannot get your order status, please email us at support@coupleartprint.com our support team would be happy to assist you!